I'm going around in circles on this one. I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio) Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work. I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't. Some of the events that I have encountered are: • One message said 'Windows has detected that Audio enhancements for the following device are causing problems'. I disabled all enhancements but nothing changed • Based on other posts, I tried to change the default format to 16 bit and other Hz.
I decided to install VIA HD Audio Deck but every time I install it there is no. Version of the VIA audio deck installed. Sound & Audio: VIA HD AUDIO DECK!! I have an issue with the VIA HD Audio codec under Windows 8.1 after a clean install of 8.1. - I have P7P55D mainboard from ASUS that comes with a VT1828S VIA HD Audio.
Nothing worked. • I tried to play a test tone in the speaker setup and got the message 'Failed to play test tone'. • I tried to update the drivers but was informed that I had the latest drivers I went to the VIA web site to look for new drivers but there are none listed for Win 10. Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!). Computer Type: PC/Desktop System Manufacturer/Model Number: ASUS CM6870 OS: Win 10 Pro X64, Win 10 Home X64, Win 7 CPU: Intel i7-3770 (3.4GHz) Motherboard: ASUS CM6870 Revx.0x Memory: 16MB DDR3-1600 Graphics Card: NVIDIA GeForce GT640 Sound Card: Integrated Monitor(s) Displays: Hanns GHZ281H Screen Resolution: 1920x1200 Keyboard: Mitsuko Mouse: Logitech USB PSU: 350W Hard Drives: C: - Samsung 850 EVO SSD (system drive) D: - ASUS 2TB HDD (data drive) Internet Speed: 10MB down / 1MB up Browser: Chrome Antivirus: Avast.
I'm going around in circles on this one. Telstra Join Me Software T54 more. I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio) Initially, sound worked but the microphone didn't.
I fussed with many settings but nothing seemed to work. I uninstalled and reinstalled the drive, then the mic seems to work but sound doesn't. Some of the events that I have encountered are: • One message said 'Windows has detected that Audio enhancements for the following device are causing problems'. I disabled all enhancements but nothing changed • Based on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked. • I tried to play a test tone in the speaker setup and got the message 'Failed to play test tone'. • I tried to update the drivers but was informed that I had the latest drivers I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)I have Asus S400CA. I also had the same problem with mic not working. First went to device manager. Uninstall all drivers in Audio inputs and outputs.
Then go to sound, video game controllers. Select VIA HD Audio. There also uninstall the driver. Reboot Mic works.
Now right click speaker icon on task bar and click playback devises. If you want speaker, select it as default or headphone as default. In 8.1, as soon as we insert headphone, a dialog used to appear and we can select.
Here in 10, that does not happen. Thanks for the reply ivgandhi, That is what I previously did to uninstall/reinstall the drivers. That changed my status from speakers working/mic not working to mic working/speakers not working. I tried it again with the same result. I have an ASUS S500CA. I believe that it and the 400 are almost the same.
Did you get both your speakers and mic working? I looked further at the VIA HD Audio properties and found the following information related to the 'Device install requested' event: Device HDAUDIO FUNC_01&VEN_1106&DEV_8446&SUBSYS_1043102F&REV_1000 4&1eae9ed2&0&0001 requires further installation. I'm not sure what further installation that I can do! Computer Type: PC/Desktop System Manufacturer/Model Number: ASUS CM6870 OS: Win 10 Pro X64, Win 10 Home X64, Win 7 CPU: Intel i7-3770 (3.4GHz) Motherboard: ASUS CM6870 Revx.0x Memory: 16MB DDR3-1600 Graphics Card: NVIDIA GeForce GT640 Sound Card: Integrated Monitor(s) Displays: Hanns GHZ281H Screen Resolution: 1920x1200 Keyboard: Mitsuko Mouse: Logitech USB PSU: 350W Hard Drives: C: - Samsung 850 EVO SSD (system drive) D: - ASUS 2TB HDD (data drive) Internet Speed: 10MB down / 1MB up Browser: Chrome Antivirus: Avast. Thanks for the reply ivgandhi, That is what I previously did to uninstall/reinstall the drivers. That changed my status from speakers working/mic not working to mic working/speakers not working.
I tried it again with the same result. I have an ASUS S500CA. I believe that it and the 400 are almost the same. Did you get both your speakers and mic working?
I looked further at the VIA HD Audio properties and found the following information related to the 'Device install requested' event: Device HDAUDIO FUNC_01&VEN_1106&DEV_8446&SUBSYS_1043102F&REV_1000 4&1eae9ed2&0&0001 requires further installation. I'm not sure what further installation that I can do!from my previous post 'Now right click speaker icon on task bar and click playback devises. If you want speaker, select it as default or headphone as default.
In 8.1, as soon as we insert headphone, a dialog used to appear and we can select. Here in 10, that does not happen.' Computer Type: PC/Desktop System Manufacturer/Model Number: ASUS CM6870 OS: Win 10 Pro X64, Win 10 Home X64, Win 7 CPU: Intel i7-3770 (3.4GHz) Motherboard: ASUS CM6870 Revx.0x Memory: 16MB DDR3-1600 Graphics Card: NVIDIA GeForce GT640 Sound Card: Integrated Monitor(s) Displays: Hanns GHZ281H Screen Resolution: 1920x1200 Keyboard: Mitsuko Mouse: Logitech USB PSU: 350W Hard Drives: C: - Samsung 850 EVO SSD (system drive) D: - ASUS 2TB HDD (data drive) Internet Speed: 10MB down / 1MB up Browser: Chrome Antivirus: Avast. After continuing to search the net, I found a site that had VIA drivers that were stated to be compatible with Windows 10. The version number is 6.0.11.0500b.
I installed them and rebooted. Now the speaker is working but the mic is not. The same problem as originally seen. I also sent a note to Via asking about updated drivers. Here is their response. Hello, As Windows 10 was just recently released, we are waiting for some verifications on our drivers and they will be released very shortly.
Thanks in advance for your patience, VIA Marketing Taiwan. Computer Type: PC/Desktop System Manufacturer/Model Number: ASUS CM6870 OS: Win 10 Pro X64, Win 10 Home X64, Win 7 CPU: Intel i7-3770 (3.4GHz) Motherboard: ASUS CM6870 Revx.0x Memory: 16MB DDR3-1600 Graphics Card: NVIDIA GeForce GT640 Sound Card: Integrated Monitor(s) Displays: Hanns GHZ281H Screen Resolution: 1920x1200 Keyboard: Mitsuko Mouse: Logitech USB PSU: 350W Hard Drives: C: - Samsung 850 EVO SSD (system drive) D: - ASUS 2TB HDD (data drive) Internet Speed: 10MB down / 1MB up Browser: Chrome Antivirus: Avast. After continuing to search the net, I found a site that had VIA drivers that were stated to be compatible with Windows 10. The version number is 6.0.11.0500b. I installed them and rebooted. Now the speaker is working but the mic is not. The same problem as originally seen.
I also sent a note to Via asking about updated drivers. Here is their response. Hello, As Windows 10 was just recently released, we are waiting for some verifications on our drivers and they will be released very shortly. Thanks in advance for your patience, VIA Marketing TaiwanI deleted all drivers for audio(sound) and rebooted.
After rebooting drivers installed in device manager Audio in puts and outputs all drivers are from Microsoft hosting numbers 10240 of ms. In sound, video and game, VIA HD Audio driver is from VIA number 6.0.11.800. Computer Type: PC/Desktop System Manufacturer/Model Number: ASUS CM6870 OS: Win 10 Pro X64, Win 10 Home X64, Win 7 CPU: Intel i7-3770 (3.4GHz) Motherboard: ASUS CM6870 Revx.0x Memory: 16MB DDR3-1600 Graphics Card: NVIDIA GeForce GT640 Sound Card: Integrated Monitor(s) Displays: Hanns GHZ281H Screen Resolution: 1920x1200 Keyboard: Mitsuko Mouse: Logitech USB PSU: 350W Hard Drives: C: - Samsung 850 EVO SSD (system drive) D: - ASUS 2TB HDD (data drive) Internet Speed: 10MB down / 1MB up Browser: Chrome Antivirus: Avast. Similar Threads Thread Forum So I just installed windows 10 on my Asus N55SL (previously running windows 7), for the most part it works great however I am having trouble getting sound to play.
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• - Apple devices, services discussions. Hello everyone, I just upgraded from Windows 7 to Windows 10, and I'm having an issue with what I believe is my Audio Drivers (Via HD Audio, currently version 6.0.11.800). I'm having an annoying problem with my laptop not automatically switching the sound output between my headphones/speakers I plug into the headphone jack, and back to the native speakers on the laptop once I unplug them. I have to manually switch the default device in the audio settings between the headphones/plug-in speakers, and the built-in speakers on the laptop, everytime I unplug them.
In addition, when I try to open up my audio management program, Via HD Audio Deck, it just doesn't open at all, when it opened fine in Windows 7. I've tried running it in compatibility mode, and it still doesn't open. Windows 10 is great, but this is the one thing that is making me consider going back to 7, where none of these issues were present. Is anyone else having this problem?
Could anyone give me a hand please? Sorry about the delayed response, I just got off with Microsoft support and they installed a new driver on my machine which has the same version, but the name of the driver has changed to 'Via HD Audio (Compatible)'. Still no difference after they rebooted my machine. I may try your idea with the Windows 8 driver, but I don't want to try to install it while another driver is there, I get the feeling that's asking for a BSOD due to the conflicting drivers.:P Also, I was digging around and found, it looks like I'm not alone here. Edit: I sent an e-mail to VIA's tech support and got a message back saying that their english rep is out of the office until the 17th. I'll keep this thread updated as I learn more. Thanks again for your help!
Before I give this a try though, I'm gonna give VIA until next Wednesday to get back to me about this issue. (I sent them an e-mail and have heard they are pretty good at getting back, but their english rep. Is out until next Monday). If I don't hear anything from them by then, I'll be giving this a try.
Also, if VIA does get back to me and shares a more up-to-date driver with me, I'll share it on here with everyone, in addition to whatever other info they give me about this issue. In any case, I'll keep everyone posted about this:) • • • • •.
Okay, after a LONG time of digging around and waiting. I’ve done it.
I didn't do the method you mentioned, and still have not heard back from VIA, but I’ve found a solution that has (as far as I’ve seen) solved it!! And best of all: you don’t have to disable windows updates permanently in order to make it work. I’ll explain everything I did in as much detail as I can remember. As I mentioned earlier; I run an Asus G75VW.
After digging around I found topic. Within this topic, someone linked driver package. Here are the steps that I did that fixed everything: • Before you do anything, create a system restore point by going to control panel, recovery, Configure System Restore. So if anything goes wrong, revert back to that restore point. • Download and install this package, and before you reboot your machine, make sure windows updates are turned off/disabled. • Reboot • Turn back on Windows Updates • After you reboot your machine, go into your device managers, and Scan for Hardware changes if you don’t see Via Audio Drivers already there. If you do not see it there, try plugging in and unplugging a pair of headphones or speakers.
If you do, right click and click update driver software, and you should have a new driver called “Via HD Audio (Win 10)” (Microsoft has released an updated driver recently). • Once this is done, go into the now newly installed “HD VDeck” • You make sure to set the speakers as default when no headphones are plugged in, and when headphones are plugged in, set the headphones to default. • THIS LAST STEP IS IMPORTANT. You may notice that while you are plugging and unplugging your speakers/headphones in, it switches between the two, but it still plays out the speakers on the Laptop. The reason for this is because the headphones are acting as independent rather than redirecting the sound. To fix this click, and then change the settings look like. Everything should work beautifully now, it did for me at least!
Although I don’t have my 2.1 surround sound enabled and my bass is turned to 0, it now switches beautifully between the laptop speakers and the headphones/external speakers whenever they are plugged in.:D I hope this solves the problem for others! That's interesting! I noticed that MS had an update and for some reason it seems to have fixed the lack of sound and bass in my PC, however, I've also went into a different method. I recently purchased a DAC/AMP since I've been working with Audio for a while and needed something to help me out with clear sound. It's a work around and has saved me a bit of a headache. But, I've saved your comment for usage in the future once I get my backup PC working.it too uses VIA drivers.
So, your work around might work me as well. I had the same problem, was tempted to try the linked driver download but chrome warned me the site was dishing up dodgy stuff so decided not to. However I manged to get it working by launching Vdeck in compatibility mode for windows 8. When I first ran it I thought it wasn't working because nothing happened. Turns out VDeck was going straight into the tray. Worked great for a few weeks but as of this week I now have a new problem.
My mic isn't detected unless there is a mic device plugged in at time of startup. If I don't have my headset plugged in when I boot, windows says I have no recording devices and no amount of plugging will register one.
If I reboot with my headset plugged in, windows shows my recording devices as normal and I can unplug and reinsert just fine with no problems.